When you choose online money transfer to Nigeria, you are more concerned about various things. It can be about fees, exchange rates, speed, and security of the transaction. But how you can trust a service if you haven’t used it before? For money transfers to Nigeria, people rely on customer reviews on different platforms. These review platforms can be Trustpilot, Google Play Store, Apple App Store, or other social media channels as well.
These reviews can be authentic or fake which leads to a blend of trust issues while money transfers to Nigeria. About a service some have good reviews and recommend it to others but at the same time someone has a bad experience with that service. So here you start wondering whether it is trustworthy or not. Can you use this service for your hard-earned money transfers? The stakes are high and when it comes to sending money back home to your family in Nigeria it is necessary to deliver the cash instantly.
Thus, this blog is all about your ease of making an informed decision. Here we will analyse whether you trust such a review or not? Furthermore, which online money transfer service you should use for your and your family’s comfort of mind?
Why Is Checking Reviews’ AUTHENTICITY Important?
A 2024 study showed that many people are worried about fake content online, especially fake reviews. In fact, 75% of consumers are concerned about encountering fake reviews. It is important to check fake or misleading comments that can cause you to lose your money. In the remittance industry, online reviews are not very trustworthy but you can recognize the fake content easily.
If a review is written very positively or negatively there is a chance of being misleading content. A genuine review will not be so perfect or bad because the customer will share his real experience. When money transfer to Nigeria you need to keep this in mind and use a trustworthy money transfer service like Remit Choice.
CHECK REVIEWS RELIABILITY BEFORE a MONEY TRANSFER TO NIGERIA
There are various ways to check review reliability and if you know them you will never waste your time and money on fake services. For your assistance, here are some tips that can help you find genuine reviews before making a money transfer to Nigeria.
1. Look for Balanced Feedback
As mentioned before, a genuine and reliable review will not be fully positive or negative. It will contain some real stats or information like ”I money transfer to Nigeria and on my first transaction I got the best rates but the fee is high which was not mentioned before. I wasted my money on unexpected fees but the high exchange rates saved a little of my cash.”
Such reviews are real and you can trust them. If you found a review like “This service is very good. It is fast, secure, free, and best of all. I trust it and recommend you to use it” there is a 90% chance that this review is fake. You need to be cautious and analyze more reviews. Never trust one or two reviews only. You should at least check 10+ feedbacks of a service and it must be on a trusted platform like Trustpilot.
2. Check the Reviewer’s Profile
After the review analysis, you need to verify the reviewer’s profile. Fake profiles are new and temporary so you can evaluate them in a few minutes. If the reviewer has a credible profile there will be a long history of thoughtful reviews. The reviewer also may review the company for multiple types this will show that the person is a regular customer/user.
But if someone has one review only and a recently created profile this will be considered fakeness. These people are paid to post fake feedback to enhance misinterpret the brand’s image. Also, check for reviewers’ badges or markers that are the real proof of using that service. Some credible reviewers also post screenshots or images of those services. It adds credibility to the review.
3. Watch for Patterns
This is another important point to consider when it comes to a confusing situation about the credibility of customer reviews. You should watch the pattern if various feedbacks are similar and posted in a short time. Must watch the date and time of all comments. Check their pattern carefully because these can be fake or paid.
Moreover, you should also focus on their language. If they use the words “amazing”, “very good service”, “terrible”, or “waste of time”, then it must be fake feedback. On the other hand, genuine reviews are more specific, detailed, and clear to understand their point of view. This will help you to make the right decision to use that service while being worry-free.
Practical Examples of Real and Fake Reviews
Here we will check some practical examples of good and bad reviews.
A Genuine Review About the Real-time Transfer
Here is a review that you need to read and decide whether it is a fake or genuine review.
“Very excellent service and fast…
Very excellent service and fast reaction when clients are in issues. NOMAN ISHAQ helped me within seconds and my friend replied he received the money i sent when there was an error. Remit Choice remains my 1 and only sending app to Cameroon. Best rates, so far.”
This review has details about the experience of a person when he uses Remit Choice money transfer. Here he is telling that his issue is resolved by a customer support team member and also that he is a regular user of our services.
Fake Reviews
Here’s a review that will give you a clear understanding of differentiating the genuine and fake feedback.
“Do not use this terrible service”
“Best service and recommend others”
So such unclear reviews can be AI generated that are far away from a real experience. You can ignore such feedback and read more from other customers.
Final Thoughts
Before making a money transfer to Nigeria, you need to keep in mind these points. You can trust Remit Choice because our customer reviews are trustworthy. We provide the best exchange rates, transparent fees, and fast and secure transfers. Remit Choice is very popular among ex-pats because it is reliable. It has a vast network, so you can send money back home from around the globe. Start an online money transfer Now .
